Scheduled Course: Mon 22nd - Wed 24th January 2008 with follow up day Tues 13th March 2008
Future dates will be available - please register your interest.

The Level 3 Award in First Line Management aims to give practising or potential Managers the foundation for their formal development in this role. The programme aimes to assist participants in gaining the basic knowledge required by a manager and to develop basic management skills.

We offer:
1. a 'Scheduled' course, with fixed units for individuals on scheduled dates
2. a 'Tailor-made' course for individual companies and organisations, with three options on dates to suit

COST: £700 per person - includes all materials, workbook, accommodation, food etc.
Discounts available for organisations sending more than four people.

Course Structure (Level 3 AWARD IN FIRST LINE MANAGEMENT)

SCHEDULED COURSE (One option):
M3.01 Solving problems and making decisions
M3.30 Understanding the communication process in the workplace
M3.04 Achieving objectives through time management
M3.10 Introduction to leadership

TAILOR-MADE COURSE (Three options):
OPTION A:
M3.01 Solving problems and making decisions
M3.30 Understanding the communication process in the workplace
M3.04 Achieving objectives through time management
M3.10 Introduction to leadership

OPTION B:
M3.01 Solving problems and making decisions
M3.30 Understanding the communication process in the workplace
M3.04 Achieving objectives through time management
M3.21 Organising and delegating

OPTION C:
M3.01 Solving problems and making decisions
M3.30 Understanding the communication process in the workplace
M3.10 Introduction to leadership
M3.21 Organising and delegating

Course Format: Level 3 Award in First Line Management

The image shows the course format of the Level 3 Award in First Line Management, showing 3 day residential, then a few week's gap for the workbased assignment and eTutorials, then a follow-up day - representing around 34 guided learning hours - the format takes account of a flexible approach and the content exceeds the minimum credit value required by the ILM.

How Our Modules Map to the ILM Units
Problems & Decisions	=> M3.01 Solving problems and making decisions
Managing Your Time	=> M3.04 Achieving objectives through time management
Leading a Team	=> M3.10 Introduction to leadership
Organising Your Team	=> M3.21 Organising and delegating
Workplace Communications	=> M3.30 Understanding the communication process in the workplace

Downloads: Level 3 Award

Leaflet:
• [PDF version 1400k]

Details:
• [PDF version 67k]

ILM LEVEL 4 AWARD IN MANAGEMENT (32hrs) PENDING APPROVAL

The ILM Level 4 Award in Management aims to give managers the foundation for their formal development in this role. The qualification does this by exploring the middle manager role, and to develop the skills needed in such a role and also to prepare candidates for the more rigorous demands of study at the higher levels.

This unique Award has been developed in response to an identified need for those learners who wish to progress from a Level 3 qualification, but who may find the demands of a Level 5 (equating to second year degree level) too ambitious. Thus, this qualification forms a valuable bridge from Level 3 to Level 5, with the additional benefit of allowing 8 credits to be carried forward to a Level 5 Certificate or Diploma - thus making it particularly attractive to organisations seeking an incremental ladder of development.

Course Modules (Level 4):
ALL MUST STUDY THESE TWO MANDATORY UNITS:
M4.01 Understanding the management role
M4.02 Developing management skills

ILM LEVEL 5 AWARD IN MANAGEMENT (45hrs) PENDING APPROVAL

The ILM Level 5 Award in Management aims to give practising or potential managers the foundation for their formal development in this role. The qualification does this by developing basic middle management skills and assisting participants in gaining the basic knowledge required at this level.

Course Modules (Level 5):
ALL MUST STUDY THIS MANDATORY UNIT:
M4.01 Understanding the management role

PLUS UP TO 3 UNITS FROM THE FOLLOWING:
M5.01 Developing the reflective manager
M5.02 Managing improvement
M5.03 Making a financial case
M5.04 Developing the manager as a critical thinker
M5.05 Leading innovation and change
M5.06 Becoming an effective leader
M5.07 Managing individual development
M5.08 Managing stress and conflict in the organisation
M5.10 Understanding the organisational environment
M5.11 Understanding organisational culture and ethics
M5.12 Managing customer relations
M5.13 Managing for efficiency and effectiveness
M5.15 Managing projects in the organisation
M5.17 Managing resources
M5.18 Managing information
M5.20 Managing recruitment
M5.22 Conducting work analysis
M5.24 Conducting operations research
M5.25 Analysing and presenting data to inform management decisions
M5.26 Managing facilities
M5.27 Making professional presentations
M5.28 Leading teams

General Information

Level 3 qualifications are suitable for . . .
• team leaders and first line managers, especially those who are new to the role, or who need to enhance their people leading skills, and/or
• individuals who would not necessarily be identified as managers or team leaders, but who have a leadership role or need leadership skills at work, in the community, in sport or recreation

Level 4 qualifications are suitable for . . .
• practising or aspiring managers with the opportunity to meet the assessment demands, and
• those with a background that will enable them to benefit from the programme - (Level 2 Key Skills
• Literacy and Numeracy or equivalent)
• Learners who are sponsored by their employers and those without such sponsorship are equally eligible.

Level 5 qualifications are suitable for . . .
• middle managers, especially those who are new to the role, or who need to enhance their people leading skills, and/or
• individuals who would not necessarily be identified as managers, but who have a more senior leadership role or need more advanced leadership skills at work, in the community, in sport or recreation

Entry Requirements
There are no formal entry requirements for these programmes. However, in order to benefit from this programme, candidates should normally possess communication skills appropriate to the level of qualification they seek to achieve. Certificate candidates require the opportunity to practice leadership consistently within a workplace or similar setting.

Assessment
Assessment in all Awards is by Work-based Assignment.

Progression
Where a candidate has completed an Award in Management and later wishes to progress to the Certificate in Management at the same level, then exemption from Unit L1/S1, as appropriate, is granted in its entirety, including assessment. This applies within a period of 3 years from completion of the relevant Award.

Candidates may progress to other programmes leading to various leadership, management development or coaching/mentoring qualifications at higher levels.

ILM Membership
Successful completion of the Level 3 Award in First Line Management, the Level 4 or Level 5 Award in Management may provide eligibility for Associate Membership (AMInstLM) of the Institute of Leadership & Management - depending upon actual experience.

Full details are available from ILM Lichfield on 01543 251346 or
e-mail: membership@i-l-m.com

• ILM Level 3 operates at an equivalent of A Level and BTEC Diplomas, Certficates and Awards
• ILM Level 4 operates at a post-A Level standard
• ILM Level 5 is at Foundation Degree Level.